The fulfillment data that wins chargebacks
35.4%
52.1%
25K+
$9.5M
3,214
19 days
You're losing disputes you should be winning.
95% of evidence submissions arrive late. 25,000+ disputes expired with no response at all last year.
Chargeflow and similar tools can't see your returns history, checkout data, or the same customer disputing at other merchants.
$9.5M lost on disputes where delivery was confirmed -- the evidence existed but wasn't packaged correctly.
7,000+ NoFraud-approved and 4,000+ Signifyd-approved orders still resulted in chargebacks. Approval doesn't mean defense.
Win disputes with data no one else has.
Subscription lifecycle data drives a 34.8% win rate -- 6.9 points above baseline.
Partial refund records from Redo Returns prove prior accommodation, driving a 52% win rate.
Evidence compiled and submitted before deadlines. No manual work, no missed windows.
1,985 serial disputers identified across the Redo network. Evidence no single-merchant tool can surface.
Carrier tracking, GPS coordinates, and delivery confirmation auto-attached to every dispute.
Full purchase history across all Redo merchants proves legitimate transactions.
Your fraud tool approved the order and you still got chargebacked. Redo helps you win those disputes.
Redo Checkout data shows customer identity verification -- orders with it win at 42.4%.
Go live in minutes, not months.
Start winning chargebacks this week.
01
Creates a safe environment to configure your flows. It doesn’t disrupt your store.
02
Our team configures your carrier integrations, dispute rules, and evidence workflows.
03
Run a testing phase to confirm tracking capture, proof logging, and dispute automation.
04
We join live for your first fulfillment run and first dispute cycle, on-call the whole time.
One platform. Seven evidence signals.
Redo sees your fulfillment data, returns history, checkout verification, package protection claims, subscription lifecycle, customer purchase history, and cross-merchant patterns. When a dispute hits, all of it becomes evidence.
Carrier scans and delivery confirmations flow into Redo the moment they happen.
Prior accommodation evidence is auto-compiled from Redo Returns data.
Serial disputers across 3,214 merchants are identified before they can abuse more stores.
Common Questions
Everything you need to know about getting started.
No. Install creates an environment to configure flows. You choose when to go live.
Chargeflow and similar tools only see one merchant's data. Redo draws evidence from your fulfillment, returns, checkout, package protection, and 3,214 other merchants. That cross-platform data is why Redo wins disputes that standalone tools lose.
Delivery confirmation, carrier tracking, GPS proof, partial refund records, checkout verification, subscription history, customer purchase history, and cross-merchant dispute patterns.
Product Not Received disputes see the biggest lift -- delivery proof alone adds 15.3 percentage points to your win rate. But every dispute type benefits from richer evidence.
Chargeback defense works best with more Redo products connected, but any Redo product feeds evidence into your dispute packages.
Most merchants see improved outcomes in their first dispute cycle after go-live.
No contracts.
See how Redo wins your chargebacks.
Share your chargeback data. We'll show you where you're losing disputes and how Redo's platform evidence changes the outcome.
