Stop losing chargebacks
Start winning them.

Redo auto-builds evidence packages from your fulfillment, returns, checkout, and cross-merchant data,
signals standalone tools can't see.

See your win rate potential

We'll review your dispute data and show how Redo's platform evidence changes your outcomes.

Thank you!

We've received your request and will be in touch within one business day.

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HOW IT WORKS
Platform Evidence
Fulfillment, returns, checkout, and protection data compiled into one evidence package automatically
Automated Filing
Disputes detected, evidence compiled, and submitted before deadlines -- 95% of merchants currently miss them
Cross-Merchant Intel
Serial disputers flagged across 3,214 Redo merchants -- evidence no single-store tool can surface
Delivery + Returns Proof
Delivery confirmation paired with return/refund history for a 52% win rate on partially refunded orders
4.8/5 on G2

The fulfillment data that wins chargebacks

35.4%

Win rate with evidence + delivery proof (vs 16% with neither)

52.1%

Win rate when partial refund history exists

25K+

Disputes expired last year with no merchant response

$9.5M

Lost on disputes where delivery was already confirmed

3,214

Merchants in Redo's cross-merchant intelligence network

19 days

Median order-to-dispute window for pre-building evidence
THE CHARGEBACK PROBLEM

You're losing disputes you should be winning.

Evidence submissions miss the deadline

95% of evidence submissions arrive late. 25,000+ disputes expired with no response at all last year.

Standalone tools only see one store

Chargeflow and similar tools can't see your returns history, checkout data, or the same customer disputing at other merchants.

Delivered orders still lose

$9.5M lost on disputes where delivery was confirmed -- the evidence existed but wasn't packaged correctly.

Fraud tools don't help you win

7,000+ NoFraud-approved and 4,000+ Signifyd-approved orders still resulted in chargebacks. Approval doesn't mean defense.

EVIDENCE AUTOMATION

Win disputes with data no one else has.

Redo's platform compiles evidence from across your entire operation.
Subscription Defense

Subscription lifecycle data drives a 34.8% win rate -- 6.9 points above baseline.

Returns & Refund History

Partial refund records from Redo Returns prove prior accommodation, driving a 52% win rate.

Automated Filing

Evidence compiled and submitted before deadlines. No manual work, no missed windows.

Cross-Merchant Intelligence

1,985 serial disputers identified across the Redo network. Evidence no single-merchant tool can surface.

Delivery Proof

Carrier tracking, GPS coordinates, and delivery confirmation auto-attached to every dispute.

Customer History

Full purchase history across all Redo merchants proves legitimate transactions.

Fraud Tool Gap Coverage

Your fraud tool approved the order and you still got chargebacked. Redo helps you win those disputes.

Checkout Verification

Redo Checkout data shows customer identity verification -- orders with it win at 42.4%.

GET STARTED

Go live in minutes, not months.

Start winning chargebacks this week.

01

Install the app

Creates a safe environment to configure your flows. It doesn’t disrupt your store.

02

White-glove setup

Our team configures your carrier integrations, dispute rules, and evidence workflows.

03

Test orders

Run a testing phase to confirm tracking capture, proof logging, and dispute automation.

04

Printing party go-live

We join live for your first fulfillment run and first dispute cycle, on-call the whole time.

PLATFORM ADVANTAGE

One platform. Seven evidence signals.

Redo sees your fulfillment data, returns history, checkout verification, package protection claims, subscription lifecycle, customer purchase history, and cross-merchant patterns. When a dispute hits, all of it becomes evidence.

OMS fulfillment data syncs automatically

Carrier scans and delivery confirmations flow into Redo the moment they happen.

Returns and refund history attached to every case

Prior accommodation evidence is auto-compiled from Redo Returns data.

Cross-merchant fraud patterns flagged in real time

Serial disputers across 3,214 merchants are identified before they can abuse more stores.

Support

Common Questions

Everything you need to know about getting started.

Will installing Redo affect my store?

No. Install creates an environment to configure flows. You choose when to go live.

How is Redo different from Chargeflow?

Chargeflow and similar tools only see one merchant's data. Redo draws evidence from your fulfillment, returns, checkout, package protection, and 3,214 other merchants. That cross-platform data is why Redo wins disputes that standalone tools lose.

What evidence does Redo auto-attach?

Delivery confirmation, carrier tracking, GPS proof, partial refund records, checkout verification, subscription history, customer purchase history, and cross-merchant dispute patterns.

Which disputes does this help with most?

Product Not Received disputes see the biggest lift -- delivery proof alone adds 15.3 percentage points to your win rate. But every dispute type benefits from richer evidence.

Do I need Redo OMS to use chargeback defense?

Chargeback defense works best with more Redo products connected, but any Redo product feeds evidence into your dispute packages.

How fast can I see results?

Most merchants see improved outcomes in their first dispute cycle after go-live.

Do you require contracts?

No contracts.

Next Steps

See how Redo wins your chargebacks.

Share your chargeback data. We'll show you where you're losing disputes and how Redo's platform evidence changes the outcome.

Thank you!

We've received your request and will be in touch within one business day.

Something went wrong — please try again.