Redo is excited to announce that we have acquired ReturnBear, the leading end-to-end returns management and reverse logistics platform for brands selling internationally. ReturnBear and Redo have partnered closely for over a year, and today we are bringing everything under one roof to give merchants more power and flexibility as they scale around the world.

ReturnBear’s platform helps merchants optimize returns across global markets while reducing operating effort and logistics costs by providing a local return experience for customers. ReturnBear’s solutions combine comprehensive returns software with specialized logistics services to streamline cross-border returns and lower shipping costs.

A Note from Redo

“At Redo we believe that returns should be an advantage for brands and a positive moment for customers. ReturnBear has built an exceptional solution for international returns and logistics, and we could not be more excited to welcome their team and technology to Redo. Together we will make global returns easier to manage for merchants while keeping costs down and customer experiences strong. Today’s announcement builds on the work we have already done together and marks a major step forward for international returns at scale.”
Sterling Snow, Co-Founder and CEO of Redo

Strengthening returns for global ecommerce

Today’s acquisition strengthens Redo’s ability to support brands as they expand into and through international markets. ReturnBear brings deep expertise in managing returns, verification, and reverse logistics across borders. Together with Redo’s returns software and post-purchase platform, brands will benefit from:

• A unified solution for global returns and logistics
• A local return experience for customers selling into new markets
• More efficient cross-border processing and lower return cost exposure
• Deeper visibility into return performance and operational insights

Brands that work with ReturnBear and Redo will continue to have the tools they need to deliver a world-class return experience that boosts customer satisfaction while protecting their margins.

Looking ahead

Redo will continue to invest in the technology and team that merchants rely on today while accelerating innovation across the broader platform. This acquisition builds on our shared commitment to making returns a strong point of differentiation for growing brands.

We are grateful to the merchants and partners who have supported both Redo and ReturnBear. Stay tuned for more updates soon.

About Redo

Redo helps ecommerce brands turn post-purchase operations into strategic growth opportunities by delivering returns, exchanges, warranties, order tracking, and customer communication in one intelligent platform.

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