Brands selling through CommentSold know how important it is to move inventory quickly while keeping buyers happy.

Final sale items are a powerful way to protect margins and clear seasonal product, but they can also create friction for shoppers. When customers see “final sale, no returns,” they hesitate. That hesitation can lead to abandoned carts, fewer conversions, and more customer support questions.

That is why Redo is excited to announce an expansion of our integration with CommentSold.

CommentSold merchants can now offer Final Sale Returns through Redo.

What Are Final Sale Returns?

Traditionally, products marked as final sale are not eligible for returns. That policy helps brands reduce risk, but it also limits flexibility for buyers.

With Final Sale Returns enabled through Redo, brands can allow returns on items that were previously ineligible, without taking on additional cost.

How It Works for CommentSold Merchants

With this expanded integration:

• Items marked as final sale can still be returned through the Redo return portal
  
  
• Redo covers the amount paid of the returned product
  
  
• Redo covers the cost of the return label
  
  
• Merchants take on no additional financial burden
  
  

This gives brands the ability to offer a better experience while still protecting profitability.

Why This Matters for Brands Selling Through CommentSold

Final sale policies often create one big challenge: buyer hesitation.

Customers may love an item, but if they know it cannot be returned, they are more likely to pause or walk away.

By offering Final Sale Returns, brands can:

• Reduce friction at checkout
  
  
• Increase confidence for buyers who are on the fence
  
  
• Convert more shoppers who would otherwise abandon their cart
  
  
• Maintain strong margins while offering flexibility
  
  
• Deliver a more premium customer experience
  
  

A Better Experience Without the Risk

Redo exists to help merchants turn returns into a competitive advantage, not a cost center.

This expansion with CommentSold is designed for brands that want to offer the convenience shoppers expect, while keeping operations simple and margins protected.

Ready to Enable Final Sale Returns?

Final Sale Returns are now available to all CommentSold merchants through Redo.

If you want to increase conversion, reduce checkout hesitation, and give your buyers more flexibility, we would love to show you how it works.