Where every free Shopify order editing plan runs out
Three order editing apps use the word free on their pricing page. Only two of them mean a plan rather than a trial, and only one of those has no ceiling.
Redo makes one of them, so here is the qualification up front: the honest claim is not that competitors charge and we do not. One competitor genuinely does not charge, below a limit. This article is about where that limit sits.
What free means for each vendor, checked August 19, 2026
| Vendor | Free plan | The ceiling | What happens at the ceiling |
|---|---|---|---|
| Redo Order Editing | Yes | None | Nothing. No cap, no feature gates. |
| Revize | Yes, genuinely | 20 order edits a month | $49 a month for unlimited |
| Cleverific | No, 14 day trial | Trial ends | $59 a month minimum |
| OrderEditing.com | No, 7 to 14 day trial | Trial ends | $99 a month minimum |
Credit where it is due: Revize's free plan is not a stub. It includes time-based edit deadlines, quantity and variant changes, shipping address and contact updates, and auto-cancel with instant refunds. The app is rated 5.0 across 106 reviews and carries the Built for Shopify badge. Below the cap it is a real product and a reasonable answer.
Twenty edits is fewer orders than it sounds
The cap is denominated in edits, but you experience it in orders, and the conversion is your edit rate: the share of orders where a customer wants something changed after checkout.
| Your edit rate | Orders a month before 20 edits is used up |
|---|---|
| 2% | 1,000 |
| 4% | 500 |
| 8% | 250 |
| 15% | 133 |
| 20% | 100 |
At a 4% edit rate, a store doing 500 orders a month exhausts the free plan exactly. At 1,000 orders it burns through it around the middle of the month, and the back half is the part where customers cannot fix their own orders.
Higher-consideration categories run hotter. Apparel, where size and variant changes are the whole game, sits at the bottom of that table rather than the top. A store doing 150 orders a month in apparel can be out of free edits before the second week.
The awkward shape of a capped free tier
There is a structural problem with capping this particular product that does not apply to most freemium software.
When the cap hits, the feature does not degrade. It disappears, and the requests do not. Every edit past the twentieth becomes a support ticket again, arriving in an inbox that had got used to not receiving them. So the month you outgrow the plan is the month your queue rebuilds, and it rebuilds during your busiest period, because that is what caused the overage.
That is a worse failure mode than a plan that was always paid. A paid plan degrades predictably. A cap converts a solved problem back into an unsolved one without warning.
Which is a reason to pick on the ceiling rather than the price, if the two are close.
What this is worth to someone with no budget
This matters more than the arithmetic, and it is the reason free is not just a cheaper number.
The person who feels this problem is usually a support or CX lead. They are the one reading "I put in the wrong address" four times a morning. They are very often not the person who can approve $49 a month, and getting approval means building a case, waiting for a cycle, and explaining a tool nobody else in the room has heard of.
An uncapped free tool can be installed on a Tuesday by the person with the problem. That is a different kind of advantage from being $10 cheaper, and it is the one that actually determines whether the queue gets fixed this quarter or next.
Order Editing is free with no cap, no per-order charge and no feature gates. I have laid out what every vendor charges per edit separately, because once you are past the free question the comparison is a different one.
The honest part
Free is a pricing decision and pricing decisions get revisited. I can tell you Order Editing is free today with no cap, which is what the product page says and what the signup delivers. I cannot promise what any company's pricing looks like in three years, ours included, and you should treat a vendor who does promise that with suspicion.
Revize's free tier is also better than the word capped makes it sound. If you are genuinely under 20 edits a month and expect to stay there, it is a good product with a stronger review profile than ours and there is no reason to switch on price.
And free does not mean costless. Every order editing tool needs configuring: edit windows, which fields customers may change, what happens when the warehouse has already picked. Getting that wrong is more expensive than any of the monthly fees in this category, which is the subject of holding an order before your fulfilment provider pulls it.
Frequently asked questions
Is there a genuinely free Shopify order editing app?
Two. Redo's Order Editing is free with no cap, no per-order charge and no feature gates. Revize has a real free plan capped at 20 order edits a month, after which it is $49 for unlimited. Cleverific and OrderEditing.com have trials rather than free plans, at $59 and $99 a month respectively once the trial ends. Checked August 19, 2026.
How many orders does Revize's free plan cover?
It depends on your edit rate rather than your order count, because the cap is 20 edits. At a 4% edit rate that is about 500 orders a month; at 8%, about 250; in apparel, where size and variant changes are common, it can be under 150. Count a month of address, size, quantity and cancellation requests to find your own number.
What happens when a free order editing plan hits its cap?
The feature stops but the demand does not, so every further request returns to your support queue. That tends to happen during your busiest month, since volume is what caused the overage. It is a sharper failure than a paid plan, which degrades predictably rather than disappearing.
Why does an uncapped free tier matter more than a cheaper paid one?
Because the person with the problem is usually a support or CX lead without purchasing authority. A free tool gets installed the day the problem is felt; a $49 tool waits for a budget conversation. That difference decides whether the queue improves this quarter, which is worth more than the price gap.
The number to work out before you choose: your edit rate, then divide 20 by it. That is how many orders Revize's free plan covers for your store specifically. If the answer is comfortably above where you expect to be in a year, free is free either way and you should choose on integrations instead.