Our chargeback alerts rate card, published in full
Visa RDR and CDRN alerts cost $15.00 each. Ethoca alerts cost $24.00. Both fall as monthly volume rises, to $13.50 and $22.00 at the top tier. There is no monthly fee, no setup fee, no minimum, and no term commitment.
That is the whole card. Everything below is context: how the tiers work, how those numbers sit against what the rest of the category publishes, and the four costs that no per-alert price covers.
A note on who is writing this. Redo sells the product being priced here, so treat the comparison section with the scepticism it deserves. Every competitor figure carries the page it came from and the date I checked it, so you can verify each one rather than take my word for it.
The rate card
Tiers are counted per network, per month. If you take 3,000 Ethoca alerts and 1,200 RDR alerts in the same month, the Ethoca alerts price at the second tier and the RDR alerts at the first.
| Monthly alerts (per network) | Visa RDR | CDRN | Ethoca |
|---|---|---|---|
| 0 to 2,500 | $15.00 | $15.00 | $24.00 |
| 2,501 to 5,000 | $14.50 | $14.50 | $23.00 |
| 5,001 to 10,000 | $14.00 | $14.00 | $22.50 |
| 10,001 to 30,000 | $13.50 | $13.50 | $22.00 |
Above 30,000 alerts a month on a single network, the rate is negotiated, and I would rather say that than print a number I cannot hold to at that scale.
Alert cost calculator
One month of alert volume, split by network, since tiers count per network. Published rates as of 17 August 2026.
$15.00 per Visa alert and $24.00 per Ethoca alert at this volume, since tiers count per network rather than combining.
Against the other published per-alert rate cards
- Chargeback.io at $20.60 blended$36,000 more a year
- Disputely at $19.60 blended$18,000 more a year
Is deflecting worth it at this order value
Deflecting costs $138.60 per dispute, the fee plus the refunded order. Fighting costs about $107.00 on average at a 40% win rate.
Fighting is cheaper on cash above about $41, and your disputed orders average $120.
Cash is not the only reason to deflect. A dispute counts toward your VAMP ratio whether or not you win the representment, and only pre-filing resolution keeps it off the count.
Estimate only. Assumes $15.00 of loaded time per representment and that fought disputes win at your stated rate. Competitor rates are entry tiers from their own published pages, checked 17 August 2026; both publish a single rate rather than a volume curve, so their figures do not fall with volume here. Prices in this category move without notice. Verify each vendor's current page before deciding.
Three things the table does not need a footnote to say. Tiers apply to the month you are in, not to a committed annual volume, so a quiet month prices at the quiet month's rate. Duplicate alerts on an order you have already resolved are not billed twice. And you are billed on alerts received, not on deflections achieved, which matters more than it sounds and gets its own section below.
Why publish this at all
Because almost nobody in this category does, and the silence is doing work.
Four vendors put per-alert numbers on a public page. Chargeback.io's pricing page lists $29 per Ethoca alert and $15 each for RDR and CDRN, with no monthly fee, setup fee, or minimum. Disputely lists $16 for RDR and $25 each for CDRN and Ethoca. Chargeflow lists $29 per deflected chargeback. Chargeblast's Shopify listing quotes alert plans starting at $19 a month plus $14 per chargeback stopped. All four checked August 17, 2026.
Everyone else quotes. Chargebacks911, ChargebackHelp, Kount, and Disputifier publish no per-alert rate at all, though Disputifier does publish 20% of recovered revenue on representment.
The gap that matters more than any single price: nobody publishes their volume tiers. Disputely references a custom rate above 500 alerts a month. Chargeflow says a better price is available above 50 alerts a month. Neither shows the curve. If you are the merchant, that means the one number that determines your actual annual spend is the one you cannot see until you are in a sales process.
How these rates compare
Against the published market, on the entry tier, checked August 17, 2026:
| Vendor | Visa RDR | CDRN | Ethoca | Structure |
|---|---|---|---|---|
| Redo Alerts | $15.00 | $15.00 | $24.00 | Per alert, tiers published, no minimum |
| Chargeback.io | $15 | $15 | $29 | Per alert, no monthly, setup, or minimum |
| Disputely | $16 | $25 | $25 | Per alert, custom above 500/month |
| Chargeflow | Not broken out | Not broken out | Not broken out | $29 per deflected chargeback |
| Chargeblast | Not broken out | Not broken out | Not broken out | From $19/month plus $14 per stop |
| Disputifier | Not published | Not published | Not published | Publishes 20% of recovered revenue only |
| Chargebacks911, ChargebackHelp, Kount | Not published | Not published | Not published | Quote-based |
Read that honestly and it says three things. On Ethoca, $24.00 is the lowest published per-alert rate I could find. On CDRN, $15.00 undercuts Disputely's $25 by a wide margin. On Visa RDR, we tie Chargeback.io at $15 and do not beat it, which is worth stating plainly rather than burying.
One disclosure the table earns. Redo does not build the certified network plumbing in-house. We white-label it from Disputely, who also sell direct at the rates listed above. So on two of three networks we are cheaper than the company whose integrations we use. That is a real thing to know when you compare us, and I would rather you heard it here.
The four costs this card does not cover
I have argued before that the per-alert fee is the smallest line in an alert program, and publishing our own card does not change that.
The refunded principal. An alert resolves because you refund the order in full. At a $120 average order value, a $24.00 Ethoca alert costs you $144.00 and the goods are usually already gone. Across 100 deflections that is $2,400 in fees against $12,000 of your own revenue.
Alerts you did not need. Not every cardholder who calls their bank goes on to file. Some are asking a question about a charge they half recognise. The alert cannot tell you which, so you pay fee plus principal on disputes that would have evaporated.
The misses. A dispute on a network you are not enrolled in, or one that arrives after the window closed, becomes an ordinary chargeback: the transaction at risk, a fee of $15 to $25 or more, and 20 to 45 minutes assembling a representment.
Received versus deflected. We bill on alerts received. Chargeflow bills $29 only on deflections. Those are different products wearing the same word, and which one is cheaper depends on your deflection rate rather than on the sticker price.
Where this sits next to the rest of what we sell
Deflecting a dispute before it is filed is the paid layer, and the card above is what it costs. It is the only chargebacks product we charge for on a per-event basis.
Reclaim, our representment product, is a different story: $0 to install, $0 success fee, and you keep 100% of what is recovered. Chargeflow lists 25% of recovered revenue and Disputifier 20% for the same job. If you are comparing total program cost rather than one line, that zero usually moves the number more than any per-alert difference does.
The honest part
We are not the cheapest on every line, and a rate card that claimed otherwise would be easy to disprove. On Visa RDR we match the lowest published price rather than beat it, and there is no version of this card where we go lower on that network.
Published prices in this category move without notice, including ours. This card is accurate on August 17, 2026, and I will date any change to it rather than quietly edit the table.
A tiered card also cuts both ways. If your volume sits at 2,400 alerts a month you pay the entry rate, and a vendor willing to negotiate might beat it. Published pricing means we are not going to discount because you asked twice, which is a feature if you hate procurement theatre and a cost if you are good at it.
And the largest caveat is the one above: the fee is not the program. A store deflecting 100 disputes a month at our Ethoca rate spends $2,400 on alerts and roughly $12,000 refunding orders. If you optimise the $2,400 and ignore the $12,000, you have optimised the wrong number.
Frequently asked questions
How much does a chargeback alert cost?
Redo charges $15.00 per Visa RDR or CDRN alert and $24.00 per Ethoca alert at entry volume, falling to $13.50 and $22.00 above 10,000 alerts a month per network. Across the published market in August 2026, per-alert rates run from $15 to $29, with Chargeback.io at $29 for Ethoca and $15 for RDR and CDRN, and Disputely at $16, $25 and $25.
Is there a monthly fee or minimum for chargeback alerts?
Not on this card. There is no monthly fee, no setup fee, no minimum volume, and no term commitment, and tiers apply to the month you are actually in rather than to a committed annual volume. Some competitors do charge a monthly plan on top of per-event fees, so confirm that line specifically in any quote.
Why is Ethoca more expensive than RDR and CDRN?
The wholesale cost of Ethoca network access is higher than Visa's RDR and CDRN programs, and that difference passes through to every reseller in the category. It is why almost every published rate card in this market prices Ethoca above the Visa programs, typically by $9 to $14 per alert.
Am I billed for duplicate alerts?
No. Ethoca and CDRN both see Visa disputes, so one order can generate two alerts. Duplicates on an order already resolved are not billed twice. Not every vendor waives this, so ask any provider how they define a duplicate and whether the second fee is dropped.
The number to work out before you compare any two vendors on this page: your cost per dispute kept off your ratio. Take last quarter's disputes, count how many arrived on a network you are enrolled in and inside the response window, and divide the fees plus refunded principal by that figure. The rate card gives you the numerator. Only your own dispute data gives you the denominator, and the denominator is where the vendors actually differ.