The cheapest chargeback alerts, by published rate card
Four vendors in this category will tell you what an alert costs without a sales call. Everyone else wants a meeting first.
That is the real finding. Below is every published per-alert rate I could verify in August 2026, with the page and date attached to each, followed by the reason the cheapest number on the list is usually not the cheapest program.
Redo sells alerts, so I have a stake in how this reads. Every figure is quoted from the vendor's own page so you can check each one.
This page is maintained. Prices in this category move without announcement, so I re-check every published rate card monthly and log what moved in the changelog at the bottom. The date in the next heading is the last time every figure on this page was verified against the vendor's own site, not the date the article was written. If a competitor drops below us, it will say so here in the month it happens.
Every published rate, checked August 17, 2026
| Vendor | Visa RDR | CDRN | Ethoca | What it bills on |
|---|---|---|---|---|
| Redo Alerts | $15.00 | $15.00 | $24.00 | Alert received, tiers published |
| Chargeback.io | $15 | $15 | $29 | Alert received |
| Disputely | $16 | $25 | $25 | Alert received |
| Chargeflow | Not broken out | Not broken out | Not broken out | $29 per chargeback deflected |
| Chargeblast | Not broken out | Not broken out | Not broken out | From $19/month, plus $14 per stop |
| Disputifier | Not published | Not published | Not published | 20% of recovered revenue on representment |
| Chargebacks911 | Not published | Not published | Not published | Quote |
| ChargebackHelp | Not published | Not published | Not published | Quote |
| Kount (Midigator) | Not published | Not published | Not published | Quote |
Sources, all checked August 17, 2026: Chargeback.io pricing, Disputely pricing, Chargeflow pricing, and the Chargeblast Shopify App Store listing. AltoPay's guide to alert pricing puts the unpublished end of the market "usually in the $20-40 range," which is the best available proxy for what the quote-only vendors charge.
Disclosure the table needs: Redo white-labels its certified network integrations from Disputely, who appear two rows below us at their own direct rates. We are cheaper than our own supplier on CDRN and Ethoca. You should know that before you weigh the comparison.
Reading the table without being misled by it
Three traps sit inside those numbers.
Not every row bills on the same event. Chargeback.io, Disputely and Redo bill when an alert arrives. Chargeflow bills $29 only when a chargeback is actually deflected. Chargeblast runs a monthly plan and a per-stop fee at once. Putting $15 next to $29 implies a comparison that the billing definitions do not support. I worked the arithmetic on that in per alert or per deflection, and the crossover is not where most people guess.
The tiers are invisible. Disputely references a custom rate above 500 alerts a month. Chargeflow says a better price is available above 50. Neither publishes the curve, so the entry price on a public page is not the price a store doing real volume pays. Our own published tier structure exists because that gap struck me as the most useful thing to fix.
"Not published" is a data point, not a blank. Four established vendors in that table have decided a merchant should not see a price before a conversation. That is a legitimate commercial choice and it is also information about how the negotiation will go.
The cost that appears on nobody's rate card
Every alert resolves the same way: you refund the order in full.
At a $120 average order value, a store deflecting 100 disputes a month spends somewhere between $1,500 and $2,900 on alert fees depending on which row above it picked, and $12,000 refunding orders.
The spread across the entire published market on that volume is about $1,400 a month. The refunded principal is $12,000. Choosing the cheapest vendor on the table optimises roughly a tenth of what the program actually costs you.
That does not make the fee irrelevant. It makes it the second question, after you have worked out whether the deflection is worth the refund at your order value at all. The direction of that trade surprises most people: because a filed chargeback puts the order value at risk too, a low order value favours deflecting and a high one favours fighting. Refunding $28 to stop a dispute is close to break-even against fighting it. Refunding $220 to stop a dispute costs far more than fighting it ever would, unless your ratio needs the help. I worked the threshold out in the order value where alerts stop paying for themselves.
Where the whole-program number actually moves
If you are comparing total spend rather than one line, the representment side is where the money is, because it is charged as a percentage rather than a flat fee.
Chargeflow lists 25% of recovered revenue. Disputifier lists 20%. Chargeblast lists 15%. On $40,000 recovered in a year that is $10,000, $8,000, or $6,000.
Reclaim is our representment product and it runs at $0 install and $0 success fee, with the merchant keeping 100% of what comes back. That single line moves a total-cost comparison further than every per-alert difference in the table above combined.
Our deflection layer is a paid product, priced on the card linked above. I would rather draw that line clearly than let "free" bleed across the whole suite.
The honest part
This table will be wrong eventually. Prices in this category move without announcement, and I have watched three of these vendors change a public number inside a quarter. Check each page yourself on the day you decide.
"Not published" is also not the same as "expensive." A quote-based vendor may well beat every printed number here for your volume. It just means the comparison cannot be done from a browser tab, and that the price you get depends partly on how well you negotiate.
And the honest limit on my own position: we are not cheapest on Visa RDR. We match Chargeback.io at $15 and do not beat it. If RDR is the overwhelming majority of your alert volume, the sticker difference between us and the cheapest option is zero, and you should choose on duplicate-fee policy, tier transparency, and what happens on the representment side instead.
Run it on your own volume
Alert cost calculator
One month of alert volume, split by network, since tiers count per network. Published rates as of 17 August 2026.
$15.00 per Visa alert and $24.00 per Ethoca alert at this volume, since tiers count per network rather than combining.
Against the other published per-alert rate cards
- Chargeback.io at $20.60 blended$36,000 more a year
- Disputely at $19.60 blended$18,000 more a year
Is deflecting worth it at this order value
Deflecting costs $138.60 per dispute, the fee plus the refunded order. Fighting costs about $107.00 on average at a 40% win rate.
Fighting is cheaper on cash above about $41, and your disputed orders average $120.
Cash is not the only reason to deflect. A dispute counts toward your VAMP ratio whether or not you win the representment, and only pre-filing resolution keeps it off the count.
Estimate only. Assumes $15.00 of loaded time per representment and that fought disputes win at your stated rate. Competitor rates are entry tiers from their own published pages, checked 17 August 2026; both publish a single rate rather than a volume curve, so their figures do not fall with volume here. Prices in this category move without notice. Verify each vendor's current page before deciding.
Changelog
Every rate on this page is re-checked monthly. Movements are logged here rather than edited in silently, so you can see what changed and when.
| Date checked | What moved |
|---|---|
| August 17, 2026 | First full verification of all four published rate cards. Redo's card published at $15.00 Visa RDR and CDRN, $24.00 Ethoca. |
Frequently asked questions
Who has the cheapest chargeback alerts?
On published per-alert rates in August 2026, Redo at $24.00 is the lowest for Ethoca, and Redo and Chargeback.io tie at $15 for Visa RDR and CDRN. Several established vendors including Chargebacks911, ChargebackHelp and Kount publish no rate at all, so a quote from one of them could come in lower.
Why do so few chargeback alert vendors publish pricing?
Per-alert costs vary with volume, and quote-based selling lets a vendor price each merchant differently. It also means the number that determines your annual spend, the volume tier, is invisible until you are in a sales process. Four vendors publish an entry rate and only one publishes the full tier curve.
Is a cheaper alert always better?
No. Vendors bill on different events, some on alerts received and some only on deflections achieved, so the sticker prices are not directly comparable. More importantly, every deflection is a full refund of the order, so at a $120 average order value the refunded principal outweighs the entire fee spread across the market by roughly ten to one.
What should I ask a vendor that will not publish a price?
Five questions make a quote comparable: what is the rate per network, what are the volume tiers above the entry rate, do you waive duplicate fees and how do you define a duplicate, am I billed on alerts received or chargebacks deflected, and is there a minimum, setup fee, or term commitment.
The test worth running before you pick any row: pull last quarter's disputes, count the ones that arrived on a network you are enrolled in and inside the response window, and multiply by your average order value. If that number frightens you more than the fee column does, you are looking at the right problem, and the cheapest vendor on the table is not the decision that matters most.