Resolve prevents the avoidable disputes, Alerts intercept the ones forming, and Reclaim recovers revenue from the rest.
For every 100 incoming chargebacks: Resolve prevents 20 before they are filed, Alerts intercepts 72 more while they are forming, Reclaim wins 5 of the remaining 8 at a 64% win rate, and 3 reach the merchant.
Help shoppers recognize a charge before they dispute it — preventing up to 20% of chargebacks before they're ever filed.
Catch disputes while they're still forming — a 90% catch rate gives your team time to refund or resolve before they finalize.
Fight the chargebacks that land. Evidence is built and filed automatically — a 64% average win rate when orders ship within 10 days.
Compare us
Three products across the dispute lifecycle. Resolve helps prevent avoidable disputes before they become chargebacks. Alerts give merchants time to act while a dispute is still forming. Reclaim handles representment after a chargeback has landed.
Reclaim is free to install on Shopify: $0 install fee, $0 success fee, and merchants keep 100% of recovered funds. Resolve and Alerts are part of the broader Redo Chargebacks suite and roll out through demo and partner programs.
No. You can install Reclaim on its own and keep your existing prevention and alerting stack. Most operators see the most lift when the three layers are connected, but the products are designed so they each do their own job.
Reclaim is built for Shopify merchants on Stripe, PayPal, and Shopify Payments — evidence is pulled from your orders, payment records, shipping tracking, and on-site behavior. Resolve and Alerts have their own coverage details we'll walk through on a demo.
