Disputifier pricing: recovery, alerts, and the $250 cap
Disputifier publishes three prices and withholds one. The three it publishes are more specific than most of this category manages. The one it withholds happens to be the one that protects your dispute ratio.
Who is writing this: Redo publishes this blog and sells a competing representment product. Everything below comes from Disputifier's own pricing page and Shopify listing, dated, so you can check it rather than take my word for it.
What Disputifier publishes, checked July 20, 2026
From disputifier.com/pricing:
Chargeback Recovery is "20% of recovered revenue", capped at $250 per won chargeback, with "Only pay for won chargebacks".
Fraud Prevention is "$0.05/ per order".
Order Not Received Prevention is also "$0.05/ per order".
Chargeback Alerts is listed as "Custom volume-based pricing", with the note "Never pay for any alerts with issues". No figure is published.
The page shows no monthly subscription and no platform minimum. Their Shopify App Store listing describes a single Basic plan, free to install, with a "7 Day Risk-Free Trial", and restates the recovery rate as "20% of won back revenue". That listing showed 4.4 stars across 73 reviews the same day.
| Product | Published price | Notes |
|---|---|---|
| Chargeback Recovery | 20% of recovered revenue | Capped at $250 per won case; pay only for won cases |
| Fraud Prevention | $0.05 per order | Charged on all orders |
| Order Not Received Prevention | $0.05 per order | Charged on all orders |
| Chargeback Alerts | Custom, volume-based | Quote-only, no published figure |
All from disputifier.com/pricing, checked July 20, 2026.
The $250 cap is the interesting number
Most coverage of Disputifier stops at 20%. The cap is what actually determines what you pay.
A 20% fee hits $250 when a won case is worth $1,250. Below that, the cap never binds and you are paying a flat 20%. Above it, the effective rate falls, and it keeps falling as case values rise.
An example, with the assumptions stated, and not a claim about typical results. Say two stores each recover $10,000 in a quarter.
The first recovers it across 30 won cases averaging $333. No case comes near $1,250, so the cap never binds. The fee is $2,000, an effective 20%.
The second recovers the same $10,000 across four won cases averaging $2,500. Uncapped, that would also be $2,000. With the cap, it is four times $250, or $1,000, an effective 10%.
Same recovered dollars, half the fee, purely because of average order value. If you sell high-ticket items, this cap is worth more to you than a two-point difference in headline rate against another vendor.
The line you cannot price until you ask
Alerts are the product that stops a dispute before the chargeback is filed. That matters because a dispute counts toward your VAMP ratio whether or not you later win the representment, which is the whole argument in winning a chargeback does not fix your dispute ratio. Recovery protects revenue. Only pre-filing deflection protects the ratio.
Disputifier prices that product on request. "Custom volume-based pricing" is a legitimate model, and it is common: Chargeflow publishes $29 per deflected chargeback but sends you to a demo above 50 alerts a month, and we do not publish an alerts price at all.
The practical effect is that you cannot model the layer that matters most to account survival without booking a call. When you do book it, get the per-alert rate, the definition of a qualifying alert, and which networks the coverage runs on, in writing.
What the same recovery costs at zero
Reclaim, our representment product, charges nothing: $0 to install, no monthly fee, no success fee, and you keep 100% of what comes back. On the first example above, the recovery line goes from $2,000 to $0. On the second, from $1,000 to $0.
The break-even is trivial to state. Against a free representment product, any positive success fee only pays for itself if the paid vendor recovers meaningfully more than the free one does on your dispute mix. That is a testable question, not a pricing question, and I would rather you tested it than believed me. The full cost picture, the lines beyond the success fee included, is in the six-line breakdown of what recovery really costs.
I also have to be straight about the other half. Alerts and Resolve have no public pricing and are not free. They are demo and partner-program products. On the deflection line, Disputifier and Redo are in the same position: neither of us publishes a number.
The honest part
The $250 cap is a real merchant-friendly feature and I have not seen an equivalent published by anyone else in this category. A high-AOV brand recovering large individual cases can pay a materially lower effective rate at Disputifier than at an uncapped 25%. If that describes you, the cap is a reason to take them seriously.
Percentage comparisons also flatter whoever files fewer cases. A vendor that only submits the cases it expects to win posts a better win rate and collects a fee on each one, while the cases it declined to file recover nothing. Ask any vendor, including us, for recovered dollars over total disputed dollars rather than wins over cases fought. Win rates mislead precisely because the denominator is a choice.
And none of the four lines on that pricing page, capped or not, reduces the number of disputes filed against you. Fee structure is a question about margin. Dispute volume is a question about descriptors, delivery timing, and subscription clarity, and it is answered upstream of every product here.
The calculation to run: pull your won cases from last quarter and count how many were worth more than $1,250.
If that share is large, the cap is doing real work and a capped 20% may beat an uncapped rate anywhere else. If it is near zero, you are simply comparing 20% against whatever the alternative charges, and against $0 the arithmetic answers itself.
Frequently asked questions
How much does Disputifier charge to recover a chargeback?
20 percent of recovered revenue, capped at $250 per won case, billed only on cases it wins (disputifier.com/pricing, checked July 20, 2026).
What is the Disputifier $250 cap?
The 20 percent success fee is capped at $250 per won chargeback, so the fee stops rising once a won case is worth more than $1,250. Above that the effective rate falls as case value climbs, which favours high-AOV brands recovering large individual cases.
How much do Disputifier alerts cost?
Its Chargeback Alerts product is 'custom volume-based pricing', quote-only, with no published figure. Before you rely on it, get the per-alert rate, the definition of a qualifying alert, and the networks covered, in writing.
Is there a cheaper alternative to Disputifier's success fee?
Redo's Reclaim runs representment for $0 with no success fee, so the recovery line goes to zero and you keep 100 percent of recoveries. Its deflection and prevention layers, like Disputifier's alerts, have no public price, so compare those separately.