Chargeflow pricing: what it costs after you win
25% is the figure everyone quotes for Chargeflow. It is accurate, it is on their own pricing page, and it is one of four separate pricing units sitting on that page.
Read this knowing who wrote it. Redo publishes this blog and sells a competing representment product, so I am not a neutral party. What I can do is quote Chargeflow's published figures exactly, date them, and show my arithmetic so you can check every step.
What the pricing page says, checked July 20, 2026
From chargeflow.io/pricing, in the vendor's own words:
Automation, their chargeback recovery product, is "25%" per recovered chargeback, with "No payment until you recover a chargeback".
Alerts, their deflection product, is "$29" per deflected chargeback. The page carries a footnote: "Over 50 alerts per month? Get better price", which routes to a demo booking rather than a published rate.
Prevent, their fraud screening product, is "$0.2" per scanned transaction, with "First 1,000 scanned transaction are FREE".
Insights, their analytics product, is "Free Forever" with "No credit card needed".
Enterprise and Connect are custom, priced through a demo. Their Shopify App Store listing restates the same units: "Automation: 25% of recovered chargebacks. Prevent: 1,000 free then $0.20/order. Alerts: pay per prevented chargeback." That listing showed 4.8 stars across 360 reviews the same day.
Four products, four different units
This is the part that makes Chargeflow hard to compare against anything else. The four products are billed on four different bases.
Recovery is billed on a share of money returned. Alerts are billed per event. Prevent is billed per transaction scanned, which means it charges on orders that were never disputed and never will be. Insights is billed on nothing.
| Product | What it does | Unit | What scales the cost |
|---|---|---|---|
| Automation | Chargeback recovery | 25% per recovered chargeback | Money recovered |
| Alerts | Pre-chargeback deflection | $29 per deflected chargeback | Dispute volume (demo pricing above 50/month) |
| Prevent | Fraud screening | $0.20 per scanned transaction, first 1,000 free | Order volume |
| Insights | Analytics | Free forever | nothing |
All four figures are from chargeflow.io/pricing, checked July 20, 2026. Enterprise and Connect are custom, priced through a demo.
A merchant running Automation alone has a cost that is strictly proportional to money they would not otherwise have had. A merchant running all three paid products has a cost with a fixed-ish component (Prevent, scaling with order volume), an event component (Alerts, scaling with dispute volume), and a contingent component (Automation, scaling with recovery). Those three move independently.
Nothing about that is hidden. It does mean that "what does Chargeflow cost" has no answer that is not a model, and that the six-line structure in what chargeback representment really costs is the frame to read it through.
What a stacked quarter looks like
An example, with every assumption stated, and not a claim about a typical merchant. Numbers are illustrative.
Take a store processing 20,000 orders a quarter, receiving 120 disputes, recovering $10,000 across the ones it wins, and deflecting 40 disputes through alerts before they are filed.
- Prevent: 20,000 scanned transactions, the first 1,000 free, 19,000 at $0.20, which is $3,800.
- Alerts: 40 deflections at $29, which is $1,160.
- Automation: 25% of $10,000 recovered, which is $2,500.
That totals $7,460 against $10,000 of recovered revenue, which reads alarming until you notice the three lines are not buying the same thing. Only the $2,500 is charged against recovery. The $3,800 is a screening cost on all orders and the $1,160 bought 40 disputes that never reached your ratio, which is worth something the recovery line cannot buy at all.
Change any input and the picture moves. Halve the order count and Prevent drops to $1,800. Drop Prevent entirely and the recovery-linked cost is $2,500 on $10,000, which is exactly the headline rate. Build this table with your own volumes before you take a number from anybody's blog, mine included.
The comparison to zero
Reclaim is our representment product and it costs nothing: $0 to install, no monthly fee, no success fee, and you keep 100% of recovered funds. On the $10,000 example above, the recovery-linked line goes from $2,500 to $0.
I want to be exact about what that does and does not cover, because the equivalent comparison on the other two lines does not exist. Alerts and Resolve have no public pricing. They are demo and partner-program products, and neither one is free. If you are pricing a deflection layer, Chargeflow publishes a number for theirs and we do not publish one for ours, which is a point in their favour on transparency.
The honest part about Chargeflow
They publish their prices. Most of this category does not. Chargeblast's pricing page carried no figures when I checked it on July 20, 2026, and Chargebacks911's pricing URL returned a 404 the same day. Putting a percentage and a per-alert rate on a public page invites exactly the kind of arithmetic I just did, and they do it anyway.
Their pricing is also genuinely contingent on the recovery line. "No payment until you recover a chargeback" means a quarter with no wins carries no Automation charge. That is a real risk transfer and it has value, particularly for a merchant with no in-house dispute process.
The page also advertises a "4x ROI Guarantee" and a "100% Alerts Guarantee". I have not read the terms behind either, so I am not going to characterise them. Ask for the written conditions, specifically what happens to the fee if a won case is later reversed, and what qualifies an alert as having prevented a chargeback.
And one thing no pricing model on either side fixes: a dispute counts toward your VAMP ratio whether or not the representment is won. That is the argument in winning a chargeback does not fix your dispute ratio, and it is the reason the alerts line exists at all.
Before you decide, get three figures out of your own data: orders per quarter, disputes per quarter, and recovered dollars over disputed dollars under whatever you do today.
Put those into the three lines above. If the recovery line dominates, the success fee is the thing to negotiate or avoid. If the Prevent line dominates, you are buying fraud screening and should compare it against fraud screening, not against representment. Most merchants I talk to have never separated the two, and the answer changes once they do.
Frequently asked questions
How much does Chargeflow charge to recover a chargeback?
25 percent of each recovered chargeback, on its Automation product, with no payment until a chargeback is recovered (chargeflow.io/pricing, checked July 20, 2026).
Does Chargeflow have a flat monthly fee?
Its published products are usage-based rather than a flat monthly charge: 25% per recovery, $29 per deflected chargeback, and $0.20 per scanned transaction after the first 1,000 free. Enterprise and Connect plans are custom, priced through a demo.
How much do Chargeflow alerts cost?
$29 per deflected chargeback, up to 50 alerts a month. Above that, the pricing page routes to a demo rather than a published rate.
Is there a cheaper alternative to Chargeflow's success fee?
Redo's Reclaim runs representment for $0 with no success fee, so the recovery-linked line goes to zero and the merchant keeps 100% of recovered funds. Its deflection and prevention layers, unlike Chargeflow's, have no public price, so compare those separately rather than assuming they are free.