What Redo handles
Receiving, inspection, and grading
Every return arrives at a Redo facility where it is logged, inspected, and graded. Redo's SLA is one business day for receiving and grading so items move quickly.
Intelligent disposition routing
Based on condition grade, each item is routed to restock, resale, donation, or recycling according to rules you set. No item sits in limbo.
50/50 revenue share on resale
Redo buys returned items at 100% credit to the customer and resells them, splitting revenue with you 50/50. Items that were a 100% write-off become a revenue-generating event.
Why it beats doing it in-house
No warehouse overhead
You eliminate the cost and headcount required to receive, inspect, photograph, relist, and reship returned goods. Redo's facility handles all of it.
Faster time to resale
Redo's one-day processing SLA means returned goods move toward resale faster than most in-house operations can match, recovering more value per unit.
Real-time returns intelligence
Every processed return feeds Redo's analytics. You get SKU-level data on return rates, return reasons, and condition grades without any manual reconciliation.
