Learn more about Order Tracking

Get more out of your most opened and clicked emails

Proactively communicate with buyers

Choose from 22 potential triggers to send branded updates to new buyers reducing support requests and keep them excited about their order. Automatically increase your proactive communication with customers to build brand loyalty directly after purchase.

Drag and drop builder

Create beautifully branded transactional emails and an order tracking landing page in minutes with an intuitive builder. Within 30 minutes, start sending custom transactional emails and pushing buyers to a tailored landing page.

Immediately understand the impact

Easily see the impact of your improved tracking experience across multiple attribution windows to see direct ROI. From 1-day click to 7-day view, choose the window that makes the most sense for your business to see the impact your new revenue stream is having on your business.

Have questions?

Can I brand the tracking experience to match my store's identity?

Yes, Redo lets you fully customize tracking pages with your logo, colors, personalized messaging, promotional banners, and upsell opportunities, providing a cohesive brand experience from checkout through delivery.

Which shipping carriers does Redo support for order tracking?

Redo integrates seamlessly with all major global and regional shipping carriers, ensuring comprehensive tracking coverage and accurate real-time updates, regardless of your logistics provider.

How quickly can I get started with Redo's order tracking?

Getting started is quick and easy. Redo integrates smoothly with major eCommerce platforms, offers straightforward onboarding, and provides dedicated support to ensure a seamless implementation and minimal disruption to your business. Brands can get started in as little as 30 minutes.

What kind of analytics does Redo provide around order tracking?

Redo delivers comprehensive analytics including insights on delivery performance, carrier reliability, customer engagement with tracking pages, and satisfaction metrics. These analytics empower you to continuously optimize your customer experience and operational efficiency.

What makes Redo's order tracking solution unique?

Redo's order tracking is seamlessly integrated with your overall post-purchase experience, offering customized tracking pages, real-time updates, and deep analytics. This unified approach helps increase customer satisfaction, reduce support tickets, and enhance brand loyalty.

Get started with Order Tracking

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