Have responses written for you for you to send or opt in to having the responses sent directly to easily handle FAQs. AI will look at context for each individual and inquiry to generate a response for the support team to either directly accept and send, or tweak first before sending. Auto-pilot can be toggled on at any time for direct responses without human interaction.

Give thumbs up or down on individual responses to leave direct feedback. Enrich your AI's performance by adding articles, FAQs and more to a knowledge base to deliver smarter, more accurate responses. Feel confident in the way AI is interacting with your customers by providing additional context and preferences to have the perfect brand voice you're looking for, automatically.

Give every shopper a personalized experience on your website with a concierge that recommends products, answers questions and help you close more sales at all hours of the day. Increase conversion rates by immediately answering product questions or contextual information buyers are looking for that helps add confidence to each web visitor and increase conversions.

Connect all your communication channels into one place for easier ticket assigning and follow up to reduce response times.

With Redo's mobile app, you can easily receive notifications, respond to customers, and access customers' order, return, and claim information right from your phone.

Easily define the way you want to segment your dashboard so your team can operate in the most efficient way possible. Quickly assign and categorize tickets for clear and quick resolutions.