Trustpilot
Trustpilot
Trustpilot
Trustpilot
Trustpilot

International returns that won't cost you an arm and a leg

Your international shoppers are leaving one-star reviews and never coming back. Not because of your product, but because returning it is a nightmare. Redo fixes that.

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Bad international returns costs you on every front

Most international returns cost shoppers $25-$80 in shipping alone so they leave angry reviews and never come back. With Redo's Coverage model, that drops to $0-$20, covered at checkout so neither you nor your shopper takes the hit.

01
Drop in checkout conversion

International shoppers abandon carts when they don't trust the returns process. Uncertainty kills the sale before it starts.

02
Low returning customer rate

A painful first return means no second purchase. You lose the LTV of every international customer who encounters friction.

03
Negative public reviews

One-star reviews from international buyers warning others not to purchase. Permanently visible, permanently damaging.

04
Heavy CX lift

Your support team drowns in emails about international return costs, customs confusion, and refund delays. Every ticket is a cost.

Your global returns 4PL

Your global returns 4PL: We keep returns local, instantly verify refunds, save merchants 30-60% on return costs, and reduce fraud by 100%.

30-60%

Three steps in the return journey

Each leg is handled separately and billed transparently. First Mile and Return Center fees can be offset with returns coverage.

01
First Mile Shipment

The shopper drops off their return at a local hub in their country. Rates are pass-through including adjustments.

Can offset with coverage
02
Return Center Receiving

Items are verified, graded, and repacked at the regional hub within 72 hours. Fees are flat per region.

Can offset with coverage
03
Cross-Border Shipment

Consolidated shipment from the regional hub back to your merchant warehouse in the US. Rates improve with scale.

Merchant absorbs cost

Trusted by category-leading brands

Skims
True Classic
Marcella New York
Pcaflex
Club L London
47 Brand
Suzy
Dippin Daisys
Zorali
Dandy
Forme
+ More

Ready to fix international returns?

Talk to our team and get a custom quote based on your regions, volume, and product catalog.

Let us show you Redo

Keep more revenue in your brand’s hands with Redo

Redo powers the post-purchase experience for modern brands, making every return an opportunity to retain customers, protect margins, and build lifetime value.