Offer returns on final sale items without absorbing the cost.

Most brands either block final sale returns and deal with chargebacks, or accept them and eat the loss. Redo's Final Sale Returns gives shoppers a return option covered by Redo, routes items to a Redo warehouse, and turns the resale into a 50/50 revenue share with you.

Learn more about Final Sale Returns

How Final Sale Returns works

Accept final sale returns without absorbing the cost

When a customer returns a final sale item, Redo receives it at a Redo warehouse. You never take the item back yourself, and the customer gets full credit through Redo's coverage model.

Turn returned inventory into revenue

Redo inspects and resells returned final sale items, splitting the revenue 50/50 with you. Instead of a write-off, a returned item becomes a revenue-sharing event.

Free to the merchant

Final Sale Returns coverage is funded through Redo's checkout coverage model, where customers pay a small fee at checkout. No added cost to you, and no labels coming back to your warehouse.

What makes it work for merchants

Boost conversion on final sale products

Shoppers are more willing to buy final sale when they know they have a return option available through Redo coverage. Reduced purchase anxiety leads to higher conversion on clearance and limited items.

A/B test your Final Sale Returns offer

Test whether and how to present Final Sale Returns coverage to shoppers at checkout. Redo lets you run A/B tests to find the configuration that drives the best conversion and coverage attach rate.

Works on Shopify, BigCommerce, and CommentSold

Final Sale Returns is available across Redo's supported platforms. Final sale products are identified by tags, collections, or product properties depending on your platform.

Have questions?

Does offering Final Sale Returns cost me anything as a merchant?

No. Final Sale Returns coverage is funded through Redo's checkout coverage model where customers pay a small opt-in fee. Your brand does not absorb label costs or processing costs, and the item never comes back to your warehouse.

How does the 50/50 revenue share on final sale returns work?

Redo buys the returned item at full credit to the customer, then resells it. The resale revenue is split 50/50 between Redo and your brand. A returned item that would have been a complete write-off becomes a revenue event instead.

What actually happens when a customer tries to return a final sale item?

If the customer purchased Redo coverage at checkout, they can initiate a return through the Redo portal. The item ships to a Redo warehouse, not back to you. Redo issues the customer full credit and handles the item from there.