Bring your return experience to every market.

Poor international return experiences cost you repeat purchases, hurt conversion, and generate 1-star reviews. Redo gives international shoppers a fast, affordable, localized return option inside the same portal your domestic customers use.

Learn more about International Returns

How it works

Global label generation

Redo generates return labels for shoppers in Canada, the UK, Australia, and 200+ countries. No carrier contracts or custom integrations needed.

Localized return portal

International shoppers see return options in their language and currency inside the same Redo portal your domestic customers use. One portal, every market.

Lower shipping costs

Redo return shipping costs $0 to $15 for international shoppers vs. the industry standard of $25 to $80. Local drop-off options reduce friction further.

What merchants get

Faster processing

Returns are inspected and processed in 3 to 4 days, not 2 weeks. That means faster credits to your customer and faster returned inventory back in your control.

Duty and tax free

Redo handles the paperwork so international returns move without surprise duty or tax charges, removing a common reason shoppers abandon the return process.

Exchanges over refunds, globally

International shoppers who have a frictionless return option are more likely to exchange than refund, keeping revenue in your ecosystem instead of walking out the door.

Have questions?

How fast are international returns processed?

Redo processes international returns in 3 to 4 days, compared to the industry standard of approximately 2 weeks. Faster processing means faster credits to your customers and faster inventory visibility for your team.

How does Redo handle duties and taxes on international returns?

Redo manages the documentation needed to move returns across borders duty and tax free. Your customers are not hit with surprise fees, which removes one of the most common reasons shoppers abandon the international return process.

Which countries does Redo support for international returns?

Redo supports return label generation for Canada, the UK, Australia, and 200+ additional countries. Return shipping costs $0 to $15 for international shoppers vs. the industry standard of $25 to $80.