Return warehouses
In-country hubs in five regions
Shared hubs in the US, Canada, UK, EU, and Australia give every shopper a local drop-off address — no lease, no 3PL RFP, no headcount to hire.
Local drop-off, no cross-border freight
Shoppers hand the parcel to a domestic carrier and it stays inside the country until it's cleared and consolidated for the trip home.
Refunds in 3–4 days
Every unit is received, inspected, and graded at the hub before the refund fires, so shoppers see money back in days instead of the two-week wait a transatlantic return creates.
Ship anything, anywhere
Labels in 200+ countries
Wherever a shopper is, Redo generates a compliant return label — including markets that don't yet have a hub.
Every carrier, one integration
One connection into Redo covers every carrier we run, so your team never manages individual carrier contracts or APIs itself.
Best-priced label on every lane
Routing picks the cheapest compliant label automatically on each lane, so you're never overpaying because the shopper's country is unusual.
Expert customs clearance
HS codes classified for every item
Every SKU gets an accurate harmonized code, so shipments aren't held or misdeclared at the border.
Invoices filed, cleared duty-free
Licensed brokers in each market file the commercial invoice before the shipment arrives, so parcels clear duty-free instead of sitting in a bonded warehouse.
Duties and taxes refunded in full
When duties or VAT were collected at checkout, Redo files for the refund on the return leg — no unrefundable tax leakage, no surprise fees.
A localized return portal
Any language and currency
The portal auto-detects the shopper's locale and renders in their language and currency, from euros in Berlin to yen in Tokyo.
Any country's VAT and taxes
Country-specific tax logic is built in — including EU right-of-withdrawal — so your team doesn't have to configure each market individually.
One portal to run
Whether the order shipped to Ohio or Osaka, your team runs the same dashboard, workflows, and reporting — no separate international product to learn.
