Know exactly what is coming back and why.

Redo's AI-powered analytics are built into the returns dashboard. Every return is scored for risk, every SKU is tracked by return rate and reason, and the AI Review Agent surfaces insights merchants should act on before problems become expensive.

Learn more about Returns Analytics

AI-powered risk and insights

AI risk scoring on every return

Every return that comes through Redo is scored HIGH, MEDIUM, or LOW risk by the AI agent. Merchants see the score on the return detail page and can filter their queue by risk level.

AI Review Agent with auto-action rules

Merchants set rules for what the AI does when it makes a recommendation. Auto-approve low-risk returns, auto-flag medium-risk for review, or auto-deny high-risk claims without any manual work.

SKU-level return rate and reason reporting

See which products are being returned, at what rate, and the reasons customers are giving. Filter by date range, return type, or product category to find where problems are concentrated.

What is in the dashboard

AI-generated return insights

Redo's AI surfaces insights automatically inside the dashboard rather than waiting for you to ask the right question. It tracks what merchants search for and which suggestions are acted on to get smarter over time.

Serial returner detection

The fraud agent identifies customers with suspicious return patterns across their history with your store. Flagged customers can have custom policies applied automatically.

All analytics inside the Redo dashboard

Returns analytics are built into the Redo merchant dashboard. No separate reporting tool, no CSV exports required. The data is there when you log in.

Have questions?

Is returns analytics a paid add-on or included with Redo?

Returns analytics, including AI risk scoring and SKU-level reporting, are built into the Redo returns portal. They are not a separate paid product.

What does the AI Review Agent actually do?

The AI Review Agent evaluates every return and makes a recommendation: approve, flag for review, or deny. Merchants set rules that tell Redo what action to take automatically based on those recommendations, reducing the volume of returns that require manual review.

Where does Redo's returns analytics data live?

All returns analytics are built into the Redo merchant dashboard. There is no separate tool or export required. Return rates, reasons, SKU-level data, and AI risk scores are all visible when you log in.