Inside Redo

Stories and insights from Redo's ecommerce experts

Why Ecommerce Needs a Fresh Approach to Email and SMS Marketing

Brands are struggling with rising costs, changes to privacy, and more competition than ever before. Retention marketing with Email and SMS should be the answer, but the tools on the market are expensive, disconnected, and hard to personalize.

The Conversion Imperative: How Redo Is Reimagining Personalization for DTC Brands

With ad costs rising, Redo’s new personalization engine helps DTC brands convert more without spending more.

Simplifying Returns: How Redo Helps eCommerce Brands Turn a Cost Center into a Competitive Advantage

Learn how Redo’s returns management software helps eCommerce brands reduce costs, prevent fraud, and deliver a better post-purchase experience.

Smarter Returns Management for Shopify and Beyond: Turning Returns Into Revenue

Returns no longer have to drain profit. Discover how leading Shopify brands are using AI, automation, and smarter workflows to turn returns into revenue.

Shopify Returns and AI in Ecommerce Marketing: How Redo Is Building the Next Generation Email and SMS Stack

Redo unifies Shopify returns, tracking, support, and marketing to power AI-driven email/SMS with smarter segmentation, 1:1 relevance, and order editing. Includes practical BFCM deliverability and order status tips.

Rethinking Reverse Logistics: How Redo is Transforming Post-Return Operations for Ecommerce Brands

Most brands overlook what happens after a return. Redo is changing that.

How Shopper Support AI Turns Service Into Revenue for Shopify Brands

Discover how Redo’s Support AI and unified customer record deliver faster, personalized service that drives retention and revenue for Shopify brands.

How Shopper AI Is Powering the Future of Customer Experience on Shopify

Redo’s Paxton shares how Shopper AI, Helpdesk, and Order Editing create one-to-one CX on Shopify—reducing friction and returns. See how OMS data enables instant, accurate order changes.

How DTC Brands Are Saving Time and Fulfilling Smarter with Redo’s Order Management System

Redo’s Order Management System helps DTC brands meet growing fulfillment demands without straining teams or margins.

Fulfillment software, explained like you are running a warehouse on a Tuesday morning

Fulfillment software is essential for DTC brands to enhance customer experience and streamline operations. Discover how automation and integration can improve your order management process.

How AI and Smart Shopify Apps Are Redefining Returns and Post-Purchase Experiences

AI is transforming Shopify returns from a cost center into a growth engine. Learn how Redo’s AI-powered post-purchase platform helps brands unify returns, exchanges, and support to deliver smarter, more seamless customer experiences.

Conversion Cloud: How Shopify Brands Turn Shipping And Intent Into Profit

How Redo Conversion Cloud turns shipping and intent signals into profit for Shopify brands. Learn the checkout tactics that lift conversion and margin.

AI-Driven Demand Planning: How Redo Is Solving Inventory Management for Modern DTC Brands

Inventory management is complex for DTC brands. Redo’s AI helps merchants predict demand, reduce stockouts, and improve profitability.